Bookings

General Conditions of Sale

• The indicated prices are valid until end 2025
• High Season from 01st July to 03rd September
  Mid Season from 01/04 to 30/06 and 04/09 to 30/09 including school holidays taking place in low season
  Low Season 01/10 to 30/03 (excluding School Holidays which are mid season)
• The customer will pay the price of the stay at Ermitage via one of the available means on the website
• The Gites are accessible all year for period of 7 days in High season and 3 days minimum otherwise
  
• The Guest rooms are accessible from May to end of September for stays of 3 days minimum
  If available, stays of 2 nights are possible with a 25€ supplement per night
• Breakfast are included in the price for guest rooms and available for gites at an additional cost of 12,5€/pers./day
•  Bed linen and towels are included for all accomodations (gîtes and rooms)
• Room cleaning is included for guest rooms and is performed at the end of the stay for the indicated additional charges for the gites
• The customer will pay the due amount for the reservation via one of the payment methods available on the site
• The Reservation will be definitively confirmed upon the full amount receipt otherwise the reservation offer will be considered null and void
• In the event of force majeure on the part of the owner resulting in the impossibility of renting the property, the entire amount paid will be refunded to the Customer, without the latter being able to claim another payment. If the customer cancels the reservation, the owner will refund the cash paid as follows: 100% for any reservation canceled up to one month before and 50% for any reservation canceled up to two weeks before the start of the stay (on a best effort basis with 2 weeks before the stay)
• COVID: In the context of the health crisis in the event of unavailability / inaccessibility of the property, the rental period will be adapted (without any additional cost) following the availabilities of the Ermitage for a new period. In the event that no other suitable date would be available, any amount paid will be refunded
  Warning: this does not cover the client’s (COVID) illness which must be covered via personal cancellation insurance
• The client acknowledges having received the Internal Rules of the Ermitage and complying with them during his stay there

• Arrival : 3:00 p.m. to 6:00 p.m. except upon upon agreement of the owner (24h00 minimum). Any arrival outside this time without prior agreement will be charged €25 (€50 after 9:00 p.m.).

• Departure: 10:30 a.m. at the latest unless prior agreement from the owner. Any unauthorized excess may result in the billing of an additional night.